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Sophie Munich
Sophie Munich

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30-day returns | Royal Mail Free delivery
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FREQUENTLY ASKED QUESTIONS (FAQ)

Yes! We offer free delivery on all orders across the United Kingdom, no minimum spend required. Once dispatched, you'll receive a tracking number by email.

Standard delivery takes 7–12 business days. You can track your parcel at any time on our Track Your Order page.

No worries! We offer a 30-day return policy. Simply get in touch with us at support@oliviachelsea.co.uk with your order number and we'll guide you through the return process.

We work directly with European designers and manufacturers, cutting out the middlemen. This allows us to offer premium quality at accessible prices — without ever compromising on style or craftsmanship.

We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. All transactions are securely processed through Shopify's encrypted checkout.

FREE DELIVERY

We offer free delivery that's fast, reliable, and handled with care, ensuring your order arrives safely and on time.

CUSTOMER SERVICE

Our team is always here to assist you, every day of the week. No matter when you need help, we're just a message away!

30 DAYS RETURN POLICY

After receiving your order, you have 30 days to decide whether to keep the product or start a return. Our team will guide you through each step of the process.